Saturday, February 16, 2008

AI-It is all in the questions

The website Appreciative Team Building gives this summary—“an appreciative approach starts with a series of questions about what is already working, in order to uncover the root causes of team success” When you read about AI you might conclude that it ignores problems that exist or by only focusing on the good things an organization doesn’t get the full picture. This could be possible. However, I like the summary noted. You can still look at a problem situation and ask “how have we overcome problems successfully in the past?” or “what is working well and why” and “how can we take why this is working well and apply it to this, that is not working well” It would be tempting for an organization to use AI to avoid talking about very real problems that could threaten the organization if they were not addressed. It is important to design the questions carefully to address issues in your organizations.

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